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Our Policies

Welcome to our Policies Overview page, where you'll find clear and concise summaries of our essential policies. For in-depth details, simply click on the links to access the full policies.

Terms of Service

  • Who we are: Time4SelfLove, based in South Carolina, selling handmade aromatic and self-care products.

  • How to shop with us: Pay with credit/debit card, Shopify, PayPal, or Apple Pay.

  • Returns & refunds: Because our products are personal care items, we don’t accept returns unless something arrives broken, missing, or incorrect (and proof is provided). In those cases, we’ll happily make it right with an exchange or store credit.  For more details see our Return and Refund Policy.

  • Website content: We do our best to keep everything accurate, but mistakes can happen — we’re not liable if something on the site is incorrect. We can also update products, prices, or policies at any time.

  • Your responsibilities: Please use our site and products legally and respectfully.

  • Feedback & comments: We love hearing from you! But if you post something on our site (like reviews), you’re responsible for it and we may moderate it.

  • Legal stuff: Our Terms are governed by South Carolina law. By using our site, you’re agreeing to all of the Terms.

  • Friendly Reminder: Our products are crafted with natural ingredients like essential oils, shea butter, and botanicals. Because every body is different, results may vary. Please patch test before use, review ingredient lists carefully, and remember our products are for external use only. Time4SelfLove cannot be held responsible for misuse or allergic reactions.

 

►This summary is just for clarity.  The full Terms of Service (the “legal version”) still applies.

Group of lawyers discussing on a lawsuit
Shipping Boxes

Shipping Policy

  • Where we ship: U.S. only

  • Processing time: 2–3 business days

  • Rates: $10 (<$50), $5 ($50–$74.99), Free (≥$75)

  • Carriers: USPS, UPS, FedEx

  • Delivery time: 3–7 business days (after shipping)

  • Tracking: Link sent by email

  • Issues: Contact us if lost or damaged

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► This summary is just for clarity.  The full Shipping Policy (the “legal version”) still applies.

Colorful Lockers

Return and Refund Policy

  • We accept claims within 7 days of delivery for broken, missing, or incorrect items (photo proof required).

  • We’ll gladly provide an exchange or store credit — no cash refunds.

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► This summary is just for clarity.  The full Return and Refund Policy (the “legal version”) still applies.

White Van
Colorful Lockers

Privacy Policy

  • What we collect: Your name, email, shipping & billing address, order history, and feedback.

  • Payments: We don’t store your credit card details — payments are processed securely by PayPal, Apple Pay, Shopify Payments, or card processors.

  • Accounts: You’ll need to create an account to shop (no guest checkout). You can update your info online anytime.

  • How we use info: To process your orders, provide customer service, and (with your consent) send newsletters or promotions.

  • Sharing info: Only with trusted partners like Wix, Shopify, PirateShip, and carriers like USPS, UPS, or FedEx.

  • Cookies: Our site uses cookies for shopping, analytics, and site performance.

  • No selling data: We never sell or rent your personal information.

  • Children: Our site is not directed at kids under 13.

  • Your choices: You can update your info online, and email us to request account deletion.

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► This summary is just for clarity.  The full Privacy Policy (the “legal version”) still applies.

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